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Category Archives: life

Customer support

One of the hallmarks of  a  great company for me is the way they treat their customers.   Whatever the order value, however big or small  the customer , it is important to treat him or her fairly.   It is far easier (and cheaper in the long run) to have a happy customer do repeat business than spend [...]

Engineers and autographs

Working as a engineer can be very boring , especially if you are working in design, preparing engineering drawings like wiring diagrams and cable schedules .  But there is one thing you have in common with  glamorous professions – you sign a lot of autographs.  So every plant layout, assembly drawing, wiring diagram, product specification and cable [...]

Judging the kind of person you are

From the Freakonomics blog, I liked this post  Rancid Chicken for $36.09 . (it is also mentioned in the book) Often people misjudge  a person they met briefly or have had limited interaction with. If  think the person is “nice” ,  many try to take advantage of it, only to suffer the consequences. As as engineer,  you would personally interact [...]

Rigour

There are  some big advantages of  working as an engineer and having factories running with systems you designed : You become very practical – don’t let your prejudices affect your judgement.  Keep an open mind Rigour – every statement you make should have enough supporting  evidence which you can justify to any one.

Respect and experience

A decade ago, most  young  people respected their seniors.  The respect for seniors was genuine and they learnt from their experience and knowledge.   This helped them learn quickly and avoid repeating mistakes.  Today, a significant number of  young people  think  that a person who is older to them is stupid and try to cheat, lie  or [...]