From the Freakonomics blog, I liked this post Rancid Chicken for $36.09 . (it is also mentioned in the book) Often people misjudge a person they met briefly or have had limited interaction with. If think the person is “nice” , many try to take advantage of it, only to suffer the consequences.
As as engineer, you would personally interact with customers, vendors and colleagues. So after some time, even if I was “simple” looking, people would tell me on my face that I was the worst person to pickup a fight with . Online , there is less interaction, so more people try to act smart, but a good engineer always has a water tight defense.
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